Terms and Conditions

Your Privacy Rights & Security 

We appreciate your business and are committed to respecting your privacy and the security of your personal information.   

Information We Collect

We may collect information, including name, address, telephone number, email address, transaction information, and credit card information when you

  • Place an order
  • Return an item for exchange
  • Inquire about our services
  • Sign up for email updates 

We maintain the data that you provide us, along with a record of your purchases, in a secure database.   

Using Information We Collect

We want to provide you with the best possible shopping experience.  In order to do this we collect information that allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you regarding your order
  •  Send you information we believe will be of interest to you
  • Identify your product and service preferences
  • Provide information concerning products you have purchased
  • Improve our merchandise selection and customer service 

Information We Share with Others

We never share our mailing list or your credit information with anyone.  Your name, address and order information (but not credit information) will be shared with the participating dealer (tack shop) of your choice or your local tack shop in our effort to serve you better. 

On rare occasions, we may disclose specific information upon government request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation.  We do not provide information to these agencies or companies for marketing or commercial purposes. 

Your Choices about Communication from Smith-Worthington

We offer choices about the types of information you receive from us.  If you prefer not to receive email updates from us please contact us (see Contact Us).  You may also unsubscribe from our email updates using the link prodvided in each edition of the email. 
 

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features certain services, like Best Sellers. 
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Smith-Worthington.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Smith-Worthington.com's products and services that require you to Sign in.

How We Use Email

When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service.  You will receive an automatic email confirmation of your order. 

We may also send promotional email about new products, special offers and services.   

Links to other Websites

Occasionally, we provide links on our website to other websites. These websites have their own privacy and security policies.  We strongly encourage you to review these policies at any site you visit. 

Security

It is our intent to protect against the loss, misuse of alteration of information that we have collected from you.  We use an updated secure website.  All transactions at our site are conducted using a 128 bit Secure Sockets Layer (SSL) encryption.  When you look at our website you can be sure you are sending data to a secure site by looking at the web address (URL) in your browser window - the first few lettters of the address will change from "http" to "https" when you are transmitting information protected by SSL encryption.  The "s" in "https" stands for secure. 

For added security, our order & billing computers containing your credit information are not connected to the internet.  Access to these computers is limited to only a few people in our office.  The shipping confirmation you receive will not display your credit information and will be a hard copy document scanned to email. 

Policy Changes

If our information practices change, we will post these changes on our website.  We encourage you to review our privacy policy periodically. 

Questions & Comments

For questions, comments or assistance, please contact us.